This Skip Hop Five Star Mommy Tote is designed and produced by JELLY AOMOS, a Chinese designer handbag brand, which born from a big Chinese factory SHUNQI handbags.
SHUNQI Handbags. LTD. was founded in 1995. Over the course of 27 years, SHUNQI Handbags. LTD. has gradually become a large multinational company, producing products for most famous brands. SHUNQI Handbags. LTD. has established its own handbags brand, JELLY AOMOS, in 2013.
JELLY AOMOS aiming at producing handbags for women who want to achieve work-life balance. Most of the handbags from JELLY AOMOS are very light while they can carry a lot of things. With classic design, most products are made with imported leather, which guarantee the high-quality of JELLY AOMOS.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at firstname.lastname@example.org.
Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable itemsCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Affected by the epidemic, international flights have been severely delayed. On this basis, it is estimated that the time to reach each country will be extended by 1-2 weeks.
In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping may be 3-6 business days delay. We apologize for any inconvenience and are working hard to get you your sleepwear as soon as we can. Thank you so much for your patience and understanding!